Refund Policy – Help Study Abroad

At Help Study Abroad, we strive to provide transparent and high-quality services.

1. Service-Based Model

We offer consultancy, guidance, and application support services.

• Fees paid are for services rendered, not outcomes

2. Refund Eligibility

Refunds may be considered only if:

• Service has not been initiated
• Duplicate payment is made
• Payment error occurs

3. Non-Refundable Cases

Refunds will not be applicable if:

• Services have already started
• Student withdraws voluntarily
• Admission/visa is rejected
• Incorrect information was provided by the student

4. Processing Time

Approved refunds will be processed within:

• 7–14 working days

5. Payment Gateway Charges

Any transaction or gateway charges may be deducted from the refund amount.

6. Contact for Refunds

📧 info@helpstudyabroad.com